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We take pride in the fact that our relationship with you does not end
when take home a puppy from us. As a conscientious breeder,
experienced puppy counselors, and die-hard puppy lovers, we’d like to
believe nothing can ever go wrong with our puppies. However, certain
things are never in our control. A puppy’s health is dependent on a
lot of factors like genetics, exercise, food & nourishment and overall
care. If something does go wrong, we always strive to help, oftentimes
even when our guarantee doesn’t cover it. While we may not be able to
guarantee that your puppy will never have a health problem, we
guarantee that we will do our best to ensure your new family member is
a healthy one!

Health Guarantee

We do not believe your puppy is replaceable but we do believe that
sometimes the pain can be lessened in the company of another furry
friend. In the unlikely event of the death of a puppy within two years
from its birth due to genetics, or if the puppy is found to have
congenital or hereditary disorders (within two years) which adversely
affects the health of your puppy, we will replace the pet with another
of equivalent value at no cost to you. The cause of death should be
certified by a licensed veterinarian. In the event of the death of a
puppy, due to genetics, after ten years of birth, we will issue a
credit in the amount of 70% of the original cost towards the purchase
of a replacement puppy of equivalent value. The cause of death should
be certified by a licensed veterinarian.
What we need from you:
Nothing delights us more than knowing we were able to bring a healthy,
happy puppy to you. We do seek out your help to ensure your puppy
remains healthy. Here are a few measures that will help: Send us a
copy of the examination (medical record) within 2 business days of
receiving your puppy. The examination must be performed by a licensed
veterinarian. Your puppy will come with up-to-date, age-appropriate
vaccinations, so make sure you do not vaccinate within the first ten
days of receiving your puppy. The daily healthcare and maintenance of
your pet, including all the recommended immunizations and
examinations. While we de-worm and vaccinate your pup till the
departure date, we’d like you to continue proper de-worming and
conducting regular exams up to 9 weeks of age or more (or as
recommended by the veterinarian).
Exceptions to our Guarantee:
We cannot guarantee the disposition or temperament, conformation,
size, weight, color, markings or breeding ability of your new puppy.
No replacements will be given if the breeds that are known to be prone
to hip dysplasia, are over-weight. Failure to provide your puppy with
timely inoculations or regular veterinary care will void this
guarantee. This guarantee does not cover any costs associated with
spaying or neutering, including undecided testes.